Self Leadership

Common Courtesy—Not So Common

I’m beginning to believe that common courtesy is an oxymoron.  Courtesy is not so common anymore. You do not hear the little courtesies (please, thank you, you’re welcome, excuse me) as frequently as in the past.  You also hear more obviously discourteous behaviors (yelling, screaming, interrupting). I think part of this is related to television.  …

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Surface and Hidden Cultures

I met a woman recently who works with companies to change their cultures.  It was an interesting conversation and it prompted me to think about company cultures that I have experienced. One in particular comes to mind.  It was a skilled nursing facility with a very high turnover in the nursing department.  The turnover didn’t …

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